by Rod M. Fliegel, William J. Simmons, Chad J. Kaldor - Littler

On October 24, 2024, the federal Consumer Financial Protection Bureau (CFPB) published a circular cautioning employers about using workplace tracking technology, including AI, under the Fair Credit Reporting Act (FCRA). The CFPB has the primary regulatory and interpretive role regarding the FCRA and shares the enforcement role with the Federal Trade Commission (FTC). The gist of the CFPB’s circular is that employers may need to comply with the FCRA’s employment-related provisions before using such technology. In his prepared written remarks, CFPB Director Rohit Chopra stated: “We are making clear that employers that traffic in data about workers and make decisions – including hiring and firing – using third-party scores based on tracking must adhere to federal protections.”