AI Chatbot Compliance: What Your Business Needs to Know
by Maureen E. Fulton, Nathan T. Sheeley - Koley Jessen
At least twelve states have enacted laws regulating consumer-facing AI chatbots, and more are expected to follow. Core obligations generally fall into three categories: AI-identity disclosure, suicide and self-harm prevention protocols, and protections for minors. With a handful of such laws containing a private right of action and the ability to recover statutory damages, businesses that deploy AI chatbots should evaluate their public-facing AI deployment.
